Avanti West Coast has taken over the operation of long-distance train services in North Wales. It's promising more services to and from England.
The company says it will make significant improvements to rail services in North Wales including:
- A new fleet of quieter, more accessible and greener bi-mode trains in 2022 on the strategic Holyhead to London Euston route that also serves Bangor, Colwyn Bay, Llandudno Junction, Prestatyn and Rhyl.
- These new trains will have reliable, free Wi-Fi; at-seat wireless inductive charging for electronic devices, plug and USB sockets; a brand-new catering offer and a real-time passenger information system
- Withdrawing the diesel Super Voyager trains and cutting CO2 emissions by more than 60%
- More train services between North Wales and England including an additional service from Llandudno to London Euston from December 2020
- From December 2022, new direct services from Gobowen (via Wrexham) to London Euston that provides a rail link for nearby Oswestry on the England-Wales border
- Enhanced Welsh language provision for Welsh-speaking customers including announcements on Avanti West Coast train services in North Wales
- ‘Delay Repay 15’ compensation for customers when trains are delayed by 15 minutes or more.