The Welsh Ambulance Service says a growing number of patients are becoming aggressive, with some crew members being assaulted, when asked to wear surgical masks to prevent the spread of coronavirus.
Ambulance crews are asking some patients to wear surgical masks to limit the spread of the disease to staff and other patients as a precautionary measure.
But the service is reporting a rise in hostility with a small number of staff becoming victims of physical assault.
Ambulance crews are attending calls in full protective equipment - including masks, visors, aprons, coveralls and gloves.
We understand how distressing this situation may be and we also understand that putting on a mask while having shortness of breath may seem counter-intuitive but it is the right thing to do.