Police are warning people to be vigilant of fraudsters claiming to be from the NHS Wales contact tracing service.

NHS Wales has rolled out their Test, Trace, and Protect Service which aims to control the spread of Coronavirus in Wales

If someone tests positive for Coronavirus, they will be contacted and asked who they have been in recent contact with and where they have visited.

Those identified will then be contacted to self-isolate, to help stop the spread of the virus.

The contact tracer will ask for information such as people’s names, dates of birth, addresses, telephone numbers (including mobile) and email addresses, if you have this information.

However, North Wales Police are concerned that it will be the next target for fraudsters to take advantage of.

The force said they have received reports of incidents. They are urging people to not give out any financial details.

This contact tracing service is vitally important to the fight against Coronavirus. However, we share concerns that this gives criminals an opportunity to commit scams and we have already begun to receive reports of these being sent.

DC Rachel Roberts
Credit: PA

On Monday, the First Minister Mark Drakeford has urged the public to be alert to potential scammers.

Contact tracers will never ask you to do the following:

  • Dial a premium rate number (for example, those starting 09 or 087)

  • Make any form of payment

  • Details about your bank account

  • Social media identities or login details

  • Passwords or PINs, or ask you to set up any passwords or PINs over the phone

  • Purchase a product

  • Download any software to your device or ask you to hand over control of your PC, smartphone or tablet

  • Access any website that does not belong to the Government or NHS

If you receive a Test and Trace phone call, text message or email, officers are urging people to check the website address being provided by typing the official address into your browser rather than clicking on any links.