Uber announces plans to connect customers in Swansea with local taxi services

Uber taxi PA.
Uber will now connect people with taxi services in cities it doesn't operate. Credit: PA

Uber has announced that users who open the app in UK towns and cities where it does not operate will be connected to local taxi drivers.

The ride-hailing company said hundreds of thousands of people open the app each month in places where they cannot request a ride.

The change will make it possible for users to find a journey on the app and pay for it through Uber.

The service will be possible due to the company’s agreement to acquire tech firm Autocab.

Amongst these locations is Swansea, where the firm said 18,000 people open the app to not be able to request a ride.

Uber will now put people in contact with local taxi services. Credit: PA

Autocab Chief Executive Safa Alkatab said that the move would make services in various cities across the country more efficient.

“Autocab has been working with local operators across the world to provide the technology to make them more efficient and open up a marketplace to provide more trips," he said.

“Working with Uber we can scale up our ambitions, providing hundreds of thousands of additional trips for our customers, and help cement the place of licensed operators in their local community.”

Uber said Autocab will “remain independent” following the acquisition and will maintain its own board. 

Uber cuts 3,000 jobs as coronavirus slashes payroll numbers by quarter

Uber makes face coverings mandatory from Monday