'I should just be able to go where I want to go' Wheelchair user's call for better disabled access

  • Watch the video report by ITV Wales journalist Hannah Thomas

A man from Merthyr has said he wants businesses to do more for people with disabilities after he said he had to go home from a night out with friends due to lack of accessibility.

Brad Cowell was planning a night out with friends in Swansea, but struggled to get into some bars because they were not accessible for his wheelchair.

He said it was "time for premises to cater more for people like him."

"I shouldn't have to plan everywhere I want to go. I should just be able to go where I want to go, when I want to go.

"I'm not trying to change the world. I just want to have better access for people like myself."

Brad has shared his frustration on Twitter.

It is an issue that Marg McNeil has been trying to improve for years.

He launched the 'See Around Britain' app in 2016 which includes details of how accessible places are, with more than 8,000 Welsh venues listed on the platform.

The premise of the app is for the public and venue owners to upload photos and videos of businesses to show if they are suitable for disabled visitors.

Marg who was born with a mobility impairment and has ME, has struggled to get funding for the app and to raise the £3,000 needed to improve the site. That is despite taking more than 500,000 photos of buildings around the UK and Ireland.

He says some places listed on the app have full descriptions about their accessibility but he needs more volunteers to write reviews.

According to the Equality and Human Rights Commission, those running a hospitality business need to make their premises "accessible to disabled people by making reasonable adjustments."

It also says landlords must not wait for a disabled person to use their service but to "think ahead" about what people with a range of impairments might reasonably need. 

In 2010, the UK Government established a law stating that adjustments must be made to physical features of a location that puts a disabled person at a "substantial disadvantage."

The Equality Act 2010 says failing to comply, discriminates against a disabled person and a business or individual may have to put a case forward that demonstrates why measures have not been taken.

The Equality Advisory Service says people who may have been unfairly affected by a lack of disabled access, can write to the establishment asking why provisions have not been put in place.

Once that has been done a legal challenge can be brought against a business if it fails to take further action.