The Welsh Government has urged patients to "think before attending the Emergency Department or dialling 999."
People with minor injuries or illnesses are being asked to consider other options, to reduce pressure on A&E departments:
- Self care: Keep a medical cupboard well-stocked, and rest at home
- Advice: NHS Direct Wales can help with health questions and help find local services. The helpline is 0845 46 47 and the website www.nhsdirect.wales.nhs.uk
- Community support: A pharmacist can provide expert advice, and provide medicine without an appointment
- Routine care: An appointment with your local GP when it's not an emergency
- Urgent care: If you need urgent healthcare, phone your GP surgery or out of hours service - for urgent dental care contact the NHS Direct Wales Dental Helpline on 0845 46 47
- Emergencies: Call 999 and ask for the ambulance service for serious emergencies, or go to an A&E department
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