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Mid Staffs campaigner suggests similarities in Wales

The leading campaigner who pushed for an inquiry into failures at hospitals in Mid Staffordshire has told ITV News that problems highlighted about two Welsh hospitals have worrying similarities.

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Key findings from report into care for older people

Today's independent report into 'unacceptable' standards of care for older people said: "some of the poor professional practice which was evident in the past is still happening on some of the wards of the Princess of Wales and Neath Port Talbot Hospitals today."

It identifies these issues of concern:

  • Variable of poor professional behaviour and practice in the care of frail older people
  • Deficiencies in elements of a culture of care based on proper respect and involvement of patients and relatives
  • Unacceptable limitations in essential 24/7 services leading to unnecessary delay to treatment and care
  • Lack of suitably qualified, educated and motivated staff particularly at night
  • Adversarial and slow complaints management
  • Disconnection between front-line staff and managers and confusion over leadership responsibilities and accountabilities
  • Problems with organisational strategies on quality and patient safety, capacity development and workforce planning.

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