Today's independent report into 'unacceptable' standards of care for older people said: "some of the poor professional practice which was evident in the past is still happening on some of the wards of the Princess of Wales and Neath Port Talbot Hospitals today."
It identifies these issues of concern:
- Variable of poor professional behaviour and practice in the care of frail older people
- Deficiencies in elements of a culture of care based on proper respect and involvement of patients and relatives
- Unacceptable limitations in essential 24/7 services leading to unnecessary delay to treatment and care
- Lack of suitably qualified, educated and motivated staff particularly at night
- Adversarial and slow complaints management
- Disconnection between front-line staff and managers and confusion over leadership responsibilities and accountabilities
- Problems with organisational strategies on quality and patient safety, capacity development and workforce planning.
A review into two hospitals in south Wales found poor care of older people but denied a "Mid Staffordshire" situation had occurred there.
The Health Minister says there will be new spot checks in hospitals, but no full inquiry - and that the situation is not another Mid Staffs.
First Minister Carwyn Jones takes questions on the Andrews Report.