The family of a Swansea man who received treatment described as 'wholly unacceptable' while at Singleton Hospital has refused to accept a health board's apology.
It comes on the day Abertawe Bro Morgannwg University Health Board begins regular 'concern clinics' in Swansea, allowing patients and their relatives to meet senior staff with any worries about care.
Dean Thomas reports.
More top news
Missed Monday's Wales at Six? Catch up here.
South Wales Police launched an appeal after CCTV footage showed the couple leaving care centre with a buggy.
They took their seven month-old infant from a contact centre in Pontypridd on Monday without the consent of the local authority.