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Health board apologises after cancer care complaint

Abertawe Bro Morgannwg University Health Board has apologised to the family of a cancer patient following failings in the care he received. The patient's family complained to the Public Services Ombudsman over care at Morriston Hospital.

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'Improvements made' following hospital complaint

Abertawe Bro Morgannwg University Health Board says it wishes to apologise to Mr B's family for the shortcomings in his care.

There have been considerable changes in the Emergency Department (A&E) at Morriston Hospital over the last two years; including major triage and pain management improvements.The department has increased the numbers of nurses, and further increases in the number of triage nurses are planned shortly. Alongside this, new systems are in place to reduce delays for patients waiting to see specialist teams.

Action has also been taken to ensure all doctors respond to ‘red flags’ which indicate a potentially urgent issue around back pain.

– Abertawe Bro Morgannwg University Health Board spokesperson

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