1. ITV Report

Cancelled Olly Murs gig leaves thousands of fans disappointed and out of pocket

Olly Murs was set to perform at Powderham Castle in Exeter. Photo: PA Images

Thousands of Olly Murs fans have been left disappointed by news that his upcoming concert at Powderham Castle has been cancelled.

The pop star's gig was called off after the promoters went into liquidation.

Stephen C Associates emailed ticket holders and released a statement online telling concert-goers not to turn up on the night as the gig would not be taking place.

Powderham Castle was set to be the venue for the X Factor star's show on 29 July.

Please do not turn up at either venue for these shows.

The company is not in a position to offer you a refund. However, if you bought VIP packages with a credit card, you should contact your credit card company immediately and ask them to refund your money.

– Stephen C Associates Limited

Some of those who planned to attend now do not know if they will get their money back.

Olly Murs performing at the Capital Summertime Ball. Credit: PA Images

On his own Twitter page, Olly said he was "gutted" for his Exeter fans and said the situation was out of his control.

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The venue, Powderham Castle, says it will try to make it up to fans.

While we cannot hope to make up for the disappointment of missing these shows, we are looking at ways to make a gesture for those who have bought tickets.

We are considering various options to see what Powderham can do to for this enthusiastic audience.

– Powderham Castle

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