The daughter of a 92 year-old woman from Exmouth who had to wait nearly two and half hours for an ambulance is calling for more money to be invested in emergency services.
Barbara Spiller's mother Joan fell in the High Street in the Devon town but was forced to lie on the pavement in extreme pain, until paramedics arrived.
Joan fell on her daily trip to the shops.
She says she is grateful she suffered only minor injuries despite still feeling the effects of her fall.
Barbara says her mother was well looked after at the hospital but wants the government to help reduce what she describes as unacceptable ambulance waiting times.
In a statement the South Western Ambulance service apologised for not being able to reach Joan quicker.
They add that "Managing the demand on the ambulance service across the South West can be very challenging and we must prioritise our responses and our ambulance resources according to clinical need."