It's often a common complaint amongst patients in the West Country that waiting times to see a doctor have been getting longer.
Some practices have scrapped future bookings altogether, meaning people have to phone in to get a same day appointment.
Waiting times at the Frome Medical Practice were four to five weeks…and they were getting longer.
Finding it hard to deal with those times - the practice got rid of advance bookings and started a fresh system.
People ring up on the day that they want to speak to a doctor or a nurse, and if it's felt the person needs to be seen face-to-face then they get an appointment.
The surgery says that many of the patients they have spoken to are happy with the system.
But others say the new system is causing problems and can result in a very long wait on the phone.