Patients forced to wait on trolleys in 'overcrowded' Derriford Hospital emergency department

Derriford Hospital's emergency department can be cramped and overcrowded, inspectors found. Credit: Plymouth Live

Bosses at Derriford Hospital in Plymouth say they are working hard to reduce overcrowding in the Emergency Department.

Inspectors found that 393 patients attended on a single day last month, some of whom were forced to wait on trolleys in cramped conditions due to a lack of beds.

A spokesman for the health trust said work is due to start next year on a new emergency care hub and there are also plans to bring in extra staff.

The CQC inspectors said there were not enough available beds in the hospital to allow emergency patients to be admitted to a ward as soon as this was required, resulting in a crowded emergency department with patients receiving care and treatment in unsuitable environments.