A well-known vendor of The Big Issue has been given a job at WHSmith after impressing the manager with his customer service skills.
Mike Hall, 30, has become a common figure among commuters at Bristol Temple Meads, and has sold the magazine since 2018 as part of a partnership between Network Rail and The Big Issue.
But after impressing the manager of the station's WHSmith, Mike has now begun a job in the store.
Mike got the job after he approached WHSmith manager Amberlea Knowles just before Christmas to ask if there were any vacancies.
And, having seen him at work Amberlea offered Mike the job just one day after applying.
Mike began working for The Big Issue shortly after becoming homeless in 2018.
Although he did not initially know anything about it, he quickly succeeded, becoming one of the first sellers to accept card payments as part of magazine's iZettle trial in 2018.
He also sold The Big Issue at the Downs Festival and a vegan food festival, VegFest, in Cardiff.
Mike's work selling The Big Issue had also impressed Bristol Temple Meads station manager, Andy Philips.
He noticed that Mike was increasingly "confident", "polite and approachable", and gave passengers "directional advice". Mike had even dressed in a Santa outfit to bring Christmas cheer to the station.
Mike is now getting on with his new job at WHSmith. Meanwhile, The Big Issue, founded in 1991 to offer hope to the homeless, continues to be sold at the station.