Butlin's in Minehead closed as 'exceptional' weather sparks flooding

  • Watch as flooding hits Butlin's in Minehead

A seaside holiday camp popular with families has been forced to close after severe weather that battered parts of the South West.

Butlin's in Minehead took the full force of the thunderstorms and heavy rain that swept across the region on Sunday 17 September.

It was forced to close its pool, buffet restaurant and centre stage and will not reopen until Thursday 21 September.

Nigel Hopkins, from Leicestershire, was on holiday at the resort when the heavy rain began.

He filmed the moment water started pouring through the ceiling in one of the resort's restaurants.

He said: "After we finished breakfast, all of a sudden everyone was like go look round there, and we went round and the whole of the restaurant area was flooding.

"There was water pouring through the lights."

He said the whole site was hit badly by the rain, and that many apartments flooded.

"On the way back to our room, we saw that everywhere was flooding. Really badly," he said.

"We got to our room, and it wasn't too bad where we were situated, but as we walked past the others, we saw the water was halfway up the doorways. We thought the rooms were all gonna be flooded."

However, he added holidaymakers remained "upbeat and happy".

"We went to the silent disco, and they were saying thanks to everybody for staying. Everybody was just still out for having fun and having a bit of a party."

In a statement, Butlin's said: "We’ve seen an exceptional amount of rainfall at our Minehead resort today, resulting in a number of our venues (including our pool, buffet restaurants and Centre Stage), as well as accommodation units closing.

"The team have been working hard to clear the affected areas, however, we’re unable to give you the full Butlin’s experience you’d expect from us, therefore we have made the difficult decision to close resort from Monday 18 September to Thursday 21 September.

"We understand how disappointing this will be for you and your family, we haven’t taken this decision lightly and we are very sorry."

The resort said people affected can visit the website for their options. This would include a full refund or moving your break to another date.

It adds: "Please note, that if the cost of your chosen break is cheaper, we’ll refund the difference. If it’s more expensive, you’d pay the difference.

"We anticipate our phone lines will be very busy so please do bear with us. There’s no rush to fill in the form, so please don’t worry. If you choose a refund option, please do not call. This will be processed automatically."