Virtual reality is helping doctors at Torbay Hospital literally see what it's like to be a patient.
The special software being pioneered at the hospital simulates a man with chest pains being rushed to A&E - and puts doctors in his shoes. One medic found seeing his own bedside manner a shocking experience.
The programme can be used to help trainee doctors and nurses. While bedside manner and compassion is hard to teach, seeing how frightening being in hospital can be for a patient could become a valuable tool to help them improve.