Press Centre

Heathrow: Britain's Busiest Airport

  • Episode: 

    1 of 3

  • Transmission (TX): 

    Mon 30 May 2016
  • TX Confirmed: 

  • Time: 

    9.00pm - 10.00pm
  • Week: 

    Week 22 2016 : Sat 28 May - Fri 03 Jun
  • Channel: 

  • Status: 

The information contained herein is embargoed from press use, commercial and non-commercial reproduction and sharing into the public domain until Tuesday 24 May
A new season of the documentary series that goes behind-the-scenes at Britain’s biggest and busiest international airport; Heathrow. This episode explores the unexpected divisions of Heathrow such as their own dedicated police force, paramedics and animal reception centre.
Airline employees face the common dilemma of missing passengers on a departing flight and search through the departure lounge before they incur large penalties. Air traffic controllers attempt to ensure a smooth run of departures and arrivals which occur every 45 seconds.
PC’s Claire and Steve cooperate with airport staff to detain two individuals attempting to board flights who are wanted for arrest.  While Heathrow’s security officers share an interesting insight into the obstacles they face when searching 200,000 carry-on bags a day.
Veteran Demi assists new Terminal Manager Callum as they manage a major weather disruption at the airport during one of their busiest weeks of the year. The airside safety team are on high alert as more than 50 flights are cancelled, and the added pressure of ensuring safe departures and arrivals falls to them as the pilots struggle to conduct basic manoeuvres. 
Heathrow’s own vets show us the strict regulations they must abide by when allowing animals into the country as two dogs from Kenya are eager to be reunited with their owner as she relocates back to the UK.
A look at the Emirates Premium Lounge shows no expense is spared in ensuring customer satisfaction with countless bottles of champagnes as passengers have spent up to fourteen times the price of economy flights. While in Heathrow’s cargo warehouse, an extravagant delivery is being prepared for a flight to the USA.