Press Centre

Heathrow: Britain’s Busiest Airport

  • Episode:


  • Transmission (TX):

    Wed 01 Sep 2021

  • TX Confirmed


  • Time

    8.00pm - 8.30pm

  • Week:

    Week 35 2021 : Sat 28 Aug - Fri 03 Sep

  • Channel:


  • Published:

    Wed 18 Aug 2021

The information contained herein is embargoed from all Press, online, social media, non-commercial publication or syndication - in the public domain - until Tuesday 24 August 2021.

Heathrow: Britain’s Busiest Airport

Series overview

Heathrow: Britain’s Busiest Airport flies through the doors of the famous transport hub for nine brand new episodes to provide a vivid insight into the people who work there and travel through it.

Dame Julie Walters narrates as while Covid travel restrictions begin to ease, cameras continue to explore behind the scenes at the massive transport hub, giving audiences an exclusive look at how one of the world's most popular airports handles a worldwide pandemic.  

Filmed over the last 12 months, with passengers trickling back into an airport dealing with new and ever-changing challenges, it's still business as usual at Britain’s busiest airport. 

Episode 5

In the second of the new episodes, Britain is on the cusp of holiday season and the staff at Heathrow are revving up for passengers from all over the globe. Today cameras meet a new member of the Passenger Experience Manager Team, Suki. It’s the busiest day in May and with an increase in passengers, his Terminal 2 forecourt is getting busy with holidaymakers returning to the airport after months of having to stay away. One car has outstayed its welcome in the drop-off zone, and Suki has to take drastic action. And a passenger passing through the airport onto a connecting flight causes a security breach when they lose their phone between departures and arrivals.