Press Centre

Heathrow: Britain’s Busiest Airport

  • Episode:


  • Transmission (TX):

    Wed 15 Sep 2021

  • TX Confirmed


  • Time

    8.00pm - 8.30pm

  • Week:

    Week 37 2021 : Sat 11 Sep - Fri 17 Sep

  • Channel:


  • Published:

    Wed 01 Sep 2021

The information contained herein is embargoed from all Press, online, social media, non-commercial publication or syndication - in the public domain - until Tuesday 7 September 2021.

Heathrow: Britain’s Busiest Airport

Series overview

Heathrow: Britain’s Busiest Airport flies through the doors of the famous transport hub for nine brand new episodes to provide a vivid insight into the people who work there and travel through it.

Dame Julie Walters narrates as while Covid travel restrictions begin to ease, cameras continue to explore behind the scenes at the massive transport hub, giving audiences an exclusive look at how one of the world's most popular airports handles a worldwide pandemic.  

Filmed over the last 12 months, with passengers trickling back into an airport dealing with new and ever-changing challenges, it's still business as usual at Britain’s busiest airport. 

Episode 6

This episode goes behind the scenes of travel’s new normal - the test and trace. Passenger numbers may be down by 77%, but deciphering the protocols of all 206 countries that Heathrow fly to is more complicated than navigating Spaghetti Junction in rush hour.

On the frontline is Joel, the manager of Heathrow’s testing centre, who leads the charge in trying to reduce passenger stress and makes sure that everyone gets the right test for the right country –  tonight he’s dealing with a particularly irate Israeli family. 

Outside on the airfield, we’re back with the airport's favourite moustache wearer – Airside Ian, who has a new weapon to test out on the ever-encroaching wildlife. Things are heating up in immigration, where Passenger Experience Manager Suki has an emergency on his hands, and Security Officer Estefania gets an unexpected make-over.