THE X FACTOR: THE BAND 2019 VOTE: UK VOTING INTERACTION INFORMATION
Voting method and cost:
Viewers in the UK, Isle of Man and Channel Islands may vote for their favourite band as specified in The X Factor: The Band programme (the “programme”) by one of the following methods:
· Phone: Dial the premium rate ‘09’ number as stated in the programme and follow instructions. You will hear a short message thanking you for your vote. Each phone vote costs 35 pence plus your network access charge. The total cost will be dependent on your network operator. The Promoter and producers of the programme recommend that for the most up to date charges viewers enquire directly with their mobile network operator.
· Mobile shortdial codes (“MSDC”) (also known as voice short code): UK mobile users dial the 7-digit number which is the MSDC for the chosen band as displayed in the programme and listen to the recorded message which confirms the MSDC vote. Each vote via a UK mobile to a MSDC costs 35 pence. MSDC voting is only available from a mobile phone. It is not possible to vote by calling the MSDC from a landline or via any other method. Call charges may apply if the number is mis-dialed but isa valid number. The Promoter gives no warranty that the MSDC service will be available, legal or appropriate for use in locations outside the UK.
· Mobile In App: users of Apple mobile devices with iOS for iPhones, iPod Touch, iPads or iPad minis and users of mobile devices with Android may download the latest version of the official TheX Factor app from the relevant app store Google Play or Apple (the “app”). Download of the app is free although data charges from the user’s network operator may apply. Users ofApple mobile devices will be required to register before being able to vote and should follow the in-app prompts to do so. App users should follow the in-app prompts to vote for their chosen act(s) during the voting window. Up to a maximum of five (5) votes on each mobile device per voting window. Each account registered will allow the use of up to six (6) mobile devices. There is no charge when voting via the app although data charges from the user’s network operator may apply. Each voting window will open and close as indicated in the programme. If the vote is frozen the period before the freeze and the period after the freeze will be treated as two (2) voting windows. Any votes unused by the end of each voting window will be lost and cannot be claimed for use in the next voting window. Please note that Android users in Jersey will not be able to use the app to vote due to geographical restrictions imposed by the Google Playstore.
Entrants must seek the bill payer’s permission.
Viewers of the broadcast of the programme in the Republic of Ireland can also vote for the band they wish to see win the competition (the “IrishVote”). The Irish Vote is promoted by the broadcaster of the programme in the Republic of Ireland, Virgin Media Television, and Irish viewers may find information about voting in the Republic of Ireland on the website at www.virginmediatelevision.ie/xfactorvote.
If there are technical or other issues with the Phone, MSDC, Mobile In App or Irish votes, the Promoter reserves the right to discount the Phone,MSDC, Mobile In App or Irish votes (as applicable) and announce the result of the vote without including those affected votes.
The Promoter is unable to confirm the integrity of and is not responsible for any vote services promoted outside the UK, Channel Islands and Isle of Man or for any unofficial voting methods as these are not within their control. Votes must not be sent in through agents or on behalf of another person, and viewers cannot submit votes as an agent of any other person. The Promoter and the programme producers reserve the right to discount votes if they have reasonable grounds to suspect they have been made from outside the UK, Channel Islands, Isle of Man and Republic of Ireland, from unofficial third party voting services or otherwise in breach of any applicable terms and conditions.
If for any reason there is a discrepancy between the numbers advertised on air and those given on any other platforms, then the numbers on air will prevail and the vote shall proceed on that basis.
Please note it is not possible to vote via any method not stated in these terms and conditions.
Vote lines are opened and closed as specified in the programme. Votes made outside of the times when the vote is open will not be counted but may still be charged.
Users of the app are limited to five (5) votes on each mobile device (up to six (6) mobile devices) per voting window. Viewers voting via Phone or MSDC or the Irish Vote may vote as many times as they like, however the Promoter believes that any votes for one (1) band which are received from any one (1) recognised number on these platforms in excess of six hundred (600) votes are deemed to be designed to excessively manipulate the outcome of the vote and are unfair to other users and other band. The Promoter and the programme producers reserve the right in their sole discretion to disqualify any votes made above the permitted levels having regard to all the circumstances and information available at the relevant time. The Promoter and/or the programme producers may in their sole discretion contact voters who have voted in excess of the permitted levels.
During the final of the programme, the band with the most votes will be declared the winner of the competition.
Any variation on the format of elimination as set out in these terms and conditions will be announced in the programme and such format as announced in the programme will prevail.
In the event of a tie in the vote results for the final of the programme, the result will be determined by the judges and their decision is final.
If one of the bands and/or contestants is unable to perform because of a technical failure, medical reasons or for any other reasons beyond the programme producer’s or the Promoter’s reasonable control that means the public vote results cannot be obtained, or the vote is cancelled, then the Promoter and the programme producers may in their sole discretion decide either to postpone the vote or cancel the vote. If the vote is cancelled, the result will be determined by the judges.