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Addiction helplines

Use our helplines to find more information and advice on addictions


Freephone crisis & support line: 0808 1 606 606


Drugsline is an independent drugs crisis, information and support charity. It provides free and confidential information and support for people with drug- and alcohol-related issues, their families and friends.

Talk to Frank

Freephone: 0300 123 6600


Offers free confidential drugs information and advice 24 hours a day

Narcotics Anonymous

UK Helpline: 0300 999 1212


A non-profit Fellowship of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean, details of local groups on website.


Helpline: 0300 123 1110

9am to 11pm weekdays, 6pm to 11pm Sat & SunAdvice and information for people with alcohol problems or anyone concerned about alcohol misuse. Provides advice on sensible drinking and information on services to help people cut down on their drinking.

Alcoholics Anonymous

Helpline for London: 020 7833 0022 (10am to 10pm daily)

National helpline: 0800 9177 650


Helpline for people with drink problems, staffed by recovering alcoholics. Open 365 days a year. Can give details of local AA groups and contact with local member.

Action on Addiction

Email: enquiries@actiononaddiction.org.uk


Provides help and information to families and individuals who are worried about alcohol or drug misuse problems.



Working solely in the field of drug and alcohol treatment, includes specialist services for young people and access to local projects.


Helpline: 020 7324 2989


Provides a range of services dedicated to meeting the health, welfare and legal needs of drugs users and those who live and work with them. The drugs team provides help, advice, information, support and referral to people affected directly and indirectly by drug use.

Adfam National


National charity working with families affected by drugs and alcohol and is a leading agency in substance related family work including database of local support groups that helps families hear about and talk to people who understand their situation.

Al-Anon Family Groups UK and Eire

Helpline: 020 7403 0888, 10am to 10pm daily


Helpline for family and friends of problem drinkers, whether the person is still drinking or not. Contact for details throughout the UK and Eire.


Helpline: 020 7403 0888


Telephone support to young people aged 12 to 20 affected by someone else's drinking, usually that of a parent. Part of Al-Anon Family Group.

National Association for Children of Alcoholics

Helpline: 0800 358 3456


Provides information, advice and support for children of alcohol dependent parents and people concerned for their welfare.


Helpline: 0300 888 3853 (9am-5pm Mon - Fri)


Supporting families, carers and friends affected by substance abuse.

No Panic

Helpline: 0800 138 8889


Aims are to aid the relief and rehabilitation of those people suffering from Panic Attacks, Phobias, Obsessive Compulsive Disorders, other related Anxiety Disorders, including Tranquilliser & Drug Withdrawal, and to provide support to sufferers and their families and or carers.

Families Anonymous


The aim of the group is to help the family and friends of people with a current, suspected or former drug problem by providing mutual support and to offer a forum where experiences and anxieties can be shared. In the group members learn to come to terms with the problem that is disrupting their lives.

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