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Alice Investigates: How to avoid big holiday phone bills

Imagine coming back from your summer break, with an enormous phone bill as a souvenir. With stories circulating of families returning with phone bills exceeding thousands of pounds, how do you avoid this post-holiday nightmare? And can mobile phone providers really get away with charging these extortionate fees?

Our consumer editor Alice Beer is here with all the advice you need to know about data roaming and unexpected phone charges!

Which companies charge?

EE, Three and Vodafone have all reintroduced roaming charges. Currently, travellers in EU countries can expect to pay between £1 and £2 a day to use their phone as they would at home.

EE customers can take advantage of a 50GB Fair Usage Allowance for data while roaming. O2 and Vodafone customers have a 25GB allowance, while Three customer have access to 12GB.

O2 and Virgin Mobile announced that they will not be introducing roaming fees this year, but both have set a limit on how much you can use. For example with O2 you can use 25GB of your normal data and over that you pay £3.50 per GB.

Giffgaff, Smarty, Plusnet, Talk Mobile, Tesco are all free at the moment, but Tesco will be charging from January 2023, and others may also follow.

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