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Debt helplines

Gov UK

Benefits home page

Cost of Living payments

How benefits work

Attendance Allowance

Options for paying off your debts

Money Saving Expert 


Benefit Checker

Step ChangeFree Helpline:  0800 138 1111www.stepchange.org 

Free online debt adviceDedicated to providing confidential, free counselling and money management assistance to financially distressed families and individuals. No matter what your debt problem, we’ll be able to help.  New to us? Get expert debt advice. Don't forget to use our budget to gather your information before calling.   A debt advice call takes around 40 minutes to complete.  Over the last twenty years, we’ve helped more than two million people, many of whom have faced exactly the same kind of situation as you.


Helpline:  0808 802 2000


Support with cost of living

Get Support

Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations.   From April 2013 through to 2016, major changes are being made to the benefits and tax credits system affecting millions of people in this country.  Turn2us has mapped these most significant changes on a timeline, which can be filtered to the benefits that are relevant to you. You can also sign up to receive email alerts when a specific benefit changes.

National DebtlineFree Helpline:  0808 808 4000 (9am-8pm)


Cost of Living hub

Emergency situationsProvides free confidential and independent advice on how to deal with debt problems. 


Business Debtline

Free Helpline:  0800 197 6026



Provides free confidential and independent advice on how to deal with business debts.



Helpline:  0800 316 1833  


Debt Help Form 

Our promise is straightforward - we provide free debt advice and free debt solutions for anyone experiencing financial difficulties, whatever the circumstance or situation.  Being in debt and experiencing financial problems can be stressful.  We're impartial and non-judgemental: most of all, we are committed to finding a realistic solution that is right for you, your family and your home.  Our advice is free, confidential and available right now.

CAP (Christians Against Poverty)


Get help near you

Support with the cost of Living

No matter how large or small your problem is, we can help. Our free, expert debt help will support you all the way to becoming debt free.  The first step is often the hardest, but it’s really worth it. Asking for help can be daunting, particularly for many people who have reached a crisis point before calling to book an appointment.

Our friendly New Enquiries team is the first port of call. We’d love to listen to you and see how we can help get you started on your journey out of debt.

Citizen’s Advice


Get help with cost of living

Help with debt  


Sick or disabled?


We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.  We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.  See website for individual National Helpline Numbers.

National Association of Pawnbrokers UK


Find a pawnbroker

The NPA is a membership organisation which helps to promote pawnbroking best practice. It was established in 1892, so has a long tradition of helping members get the most from their businesses. Despite being around for a long time, it is a modern forward thinking Association using the very latest technology to give the best service to its members. The NPA represents 97% of the pawnbroking trade.

National Energy Action

Energy Advice:  0800 304 7159

Benefits Advice:  0800 138 8218


National Energy Action, the fuel poverty charity, campaigns so everyone can afford to live in a warm and safe home. This is something denied to millions because of poor housing, low incomes, and high bills.  Working across England, Wales and Northern Ireland, everything we do aims to improve the lives of people in fuel poverty. We directly support people with energy and income maximisation advice and we advocate on issues including improving the energy efficiency of our homes.  We also work closely with our sister charity Energy Action Scotland. You can find out more about their work to tackle fuel poverty in Scotland at www.eas.org.uk

Working Families

Helpline:  0300 012 0312


Cost of living support

Working Families is the UK’s leading work-life balance organisation.  The charity helps working parents and carers and their employers find a better balance between responsibilities at home and work.  Our free Legal Helpline gives parents and carers advice on employment rights such as maternity and paternity leave, rights to time off in an emergency, and parental leave, as well as helping them to negotiate the flexible hours they want. We can also give basic advice on the benefits and tax credits that working parents can claim.  We also give advice on maternity discrimination and pregnancy discrimination. 

Single Parents


Money and debt

SingleParents.org.uk is the parenting site by single parents for single parents. It is delivered by a dedicated team at Single Parent Action Network (SPAN) and by our volunteers. SingleParents.org.uk was born in 2008 and has supported thousands of parents, both women and men, through the hard times of separation, coping with divorce, going through the courts, domestic abuse, parenting, work and benefits and then on to rebuilding their lives.  SingleParents.org.uk brings together essential information, expert advice, interactive learning, multi-media content, links to other support organisations and news for anyone who is parenting alone.  We aim to be the first port of call for single parents online, providing information, support or signposting to additional services and is a lifeline to many who are parenting alone.


Helpline:  0808 800 3333


Cost of living payments

Scope and DIALs offer the best combination of national disability expertise and local knowledge, providing free, impartial and expert information, advice and support to disabled people and their families on a variety of topics.  DIAL is an independent network of local disability information and advice services run by and for disabled people. Every year, DIALs help over a quarter of a million disabled people. Scope provides support to the network.


Offer free confidential expert advice via their website, Housing Aid Centres, helpline and e-mail services.

Helpline:  0808 800 4444



Housing advice - coronavirus

The Salvation Army

Tel:  0207 367 4500 

Budget & Debt Advice

Emergency Assistance

The Salvation Army has a long history of working with people who are vulnerable and marginalized, we offer very practical help, unconditional assistance and support regardless of race, religion, gender or sexuality, respecting the identity and choices of all those referred to them.  Anyone can find themselves facing grief and despair.  In the Salvation Army we don't judge or condemn, we just help.  In the UK and Republic of Ireland there are more than 800 Salvation Army social service centres and churches (corps).  We run 120 drop-in centres offering support and help for people in need and serve 3,000,000 meals every year at community and residential centres.

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