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Weekdays 10am-12:30pm ITV

Do you know your Christmas shopping refund rights?

As we all head out Christmas shopping, Alice Beer’s reminding you of your refund rights, what to do if your product is faulty and how to claim replacements.

Plus we'll be taking questions from viewers who are still struggling to get their money back from cancelled flights, holidays, weddings and even Currys PC World - which is facing a backlog of complaints.

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Weekdays 10am-12:30pm ITV