Facial difference helplines

Use our helplines to find more information and advice on facial disfigurement.

NHS Choices – Facial Disfigurement

Facial disfigurement

Comprehensive help and information from NHS Choices with links to external websites.

Changing Faces

Support Service: 0300 012 0275

Skin Camouflage Service: 0300 0120 276

Email: skincam@changingfaces.org.uk.


Skin camouflage service

Provides free help, support and information for children (and their parents) and adults who have any form of disfigurement. The aim is to build effective coping strategies and self-confidence. It also works with healthcare professionals, schools and others to promote awareness about disfigurement and its effects, as well as information and advice for employers to encourage equal opportunities in the workplace and advice for health-care professionals in developing new models of health-care. Changing Faces is now the official home of skin camouflage. The programme was established in 1975 by the Red Cross and since then it has helped tens of thousands of people to grow in confidence and independence.

Let’s Face It

Tel: 01843 491 291


Let's Face It is an organisation linking people with facial disfigurement, their families, friends and professionals with resources for recovery. You are not alone... with the fears and worries, regardless of why or how a face is disfigured. We understand for we have been 'there' and we survived! No problem is too big or too small.


Helpline: 07541 106 816


A charitable organisation which aims to provide support to those affected by Craniosynostosis and associated conditions. We help by providing factual information and links to appropriate medical establishments experienced in treating these condition. We also provide a friendly and confidential telephone helpline to all those affected.

The Katie Piper Foundation

For Support call: 07496 827266


The foundation also aims to offer non-medical advice to empower people and build up their confidence by showing them how to look and feel their best again. This would include professional lessons on camouflage makeup and hair styling as well as a mentorship program that brings burns survivors together to support each other.

CLAPA (Cleft Lip & Palate Association)


Need to talk

CLAPA was set up in 1979 as a partnership between parents and health professionals to support parents all around the UK. Since then, we have grown into a national charity with a network of staff, groups and volunteer-run Branches dedicated to supporting everyone in the UK affected by cleft lip and/or palate. Whatever your situation, you’re not alone. In this section, you’ll find information on all our support services, from Parent Supporters to Facebook Groups. We hope you’ll find something that fits your needs, but if not please do get in touch with us directly.


Helpline: 0808 808 3555


Providing advice, information and support to the parents of all disabled children - no matter what their disability or health condition.

About Face


AboutFace has provided support for almost 20 years to patients who have been diagnosed, or are living with, head and neck cancer. We also help patients’ families. We provide comfort, advice and practical help to those undergoing treatment and those living with the consequences of a challenging recovery.

Facing the World


A lifeline for children with facial disfigurement, Facing the World is a unique UK charity that exists to provide life-changing craniofacial surgery to some of the world’s most disadvantaged and vulnerable children from developing countries affected by severe facial disfigurements. Through our work we help to restore children’s hopes and aspirations, enabling them to lead more independent lives.