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Gaming addiction helplines

NHS - National Centre for Gaming Disorders

National Centre for Gaming Disorders

The National Gaming Disorder Clinic provides treatment for problem gamers living in England and Wales aged 13 and over.  We assess and treat the needs of problem gamblers as well as their family members and carers. To request a referral form or if you would like further information about the gaming clinic, please email ncba.cnwl@nhs.net or call 020 7381 7722

Family Lives

Helpline: 0808 800 2222   


Teenagers and Technology


Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals.  We recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, our email and live chat services, befriending services, and parenting/relationship support groups.

ParentLine Scotland

Helpline: 08000 28 22 33


We get calls from parents, grandparents, aunts, uncles, brothers, sisters, neighbours and friends who all want the same thing - to try and make things better. Many callers get in touch with us when they are at the end of their tether and feel like they can't cope anymore. Sometimes callers are embarrassed about asking for help but they soon find that just talking things through can really make a difference. If you have a problem, don't wait until you feel things get out of control.

Internet Matters


Gaming Advice Hub

How to prevent gaming addiction

We’re a not-for-profit organisation that has a simple purpose – to empower parents and carers to keep children safe in the digital world. Learn more about why we do, what we do.


Helpline: 0808 800 5000 – Help for Adults Concerned about a Child


Online games

We're the leading children's charity in the UK, specialising in child protection and dedicated to the fight for every childhood. We're the only UK children's charity with statutory powers and that means we can take action to safeguard children at risk of abuse. 




Find the latest information on the sites you like to visit, mobiles and new technology. Find out what’s good, what’s not and what you can do about it. If you look after young people there’s an area for you too – with resources you can use in the classroom, at home or just to get with it. Most importantly, there’s also a place which anyone can use to report if they feel uncomfortable or worried about someone they are chatting to online.


GamCare operates the National Gambling Helpline on Freephone 0808 8020 133 or via web chat at www.gamcare.org.uk, providing information, advice and support for anyone affected by problem gambling, funded by GambleAware. Advisers are available 24/7, every day of the year

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Weekdays 10am-12:30pm