Hearing loss and tinnitus helplines

Use our helplines to find more information and advice about hearing loss and tinnitus.

NHS Choices

Hearing loss


Comprehensive help and information on hearing loss from NHS Choices with links to external websites.

Action on Hearing Loss (Formerly the RNID)

Telephone 0808 808 0123 (freephone)

Textphone 0808 808 9000 (freephone)



Action on Hearing Loss is the new name for RNID. We’re working for a world where hearing loss doesn’t limit or label people, where tinnitus is silenced and where people value and look after their hearing. We're experts in providing support for people with hearing loss and tinnitus. We provide day-to-day care for people who are deaf and have additional needs. We supply communication services and training. We offer practical advice to help people protect their hearing. We campaign to change public policy around hearing loss issues. We support research into an eventual cure for hearing loss and tinnitus.

British Deaf Association

Tel: 020 697 4140


The cornerstones of the BDA are language. Community, identity, heritage of deaf people and representation of Deaf peoples needs, aspirations, rights and responsibilities. As a member-led organisation, our work is focused on achieving equality for Deaf people through community empowerment, membership and campaigning. Working with local Deaf and BSL Communities is crucial to the success of BDA campaigns and creates opportunities for Deaf people to develop, participate and contribute in wider society.

Hearing Link


email (helpdesk@hearinglink.org)

SMS 07526 123255



We are the UK organisation for people with hearing loss & their families. We make it easy to find information, services & support, and to connect with others to share experiences & advice.

Please contact our Helpdesk with your questions, views, & comments. We look forward very much to hearing from you! (see website for local offices)

National Deaf Children’s Society

Helpline: 0808 800 8880


We believe that Deaf children can do anything other children can do, given early diagnosis and the right support from the start. Deaf children should be involved in decisions which affect them at as early an age as possible. Families are the most important influence on deaf children and young people, and need clear, balanced information to make informed choices. Effective language and communication skills lie at the hear t of deaf children and young people’s social, emotional and intellectual development. Deaf children should be valued by society and have the same opportunities as any other child.

British Tinnitus Association

Helpline: 0800 018 0527


We want a world where no one suffers from tinnitus. That is a powerful statement and one we believe is achievable. It is achievable now, to an extent that there are management tools and methods available to enable some not to 'suffer'.

Meniere’s Society

Helpline: 01306 876 883



The Ménière’s Society is the only registered charity in the UK dedicated solely to supporting people with vestibular (inner ear) disorders causing dizziness and imbalance. Offers information and support to those affected by vestibular conditions and those who care for them; as well as health professionals and the general public. With over 25 years’ experience providing information on vestibular disorders, the Ménière’s Society supports sufferers, their families and carers helping to improve their quality of life and provides information about vestibular disorders to sufferers, health professionals and the public.


Telephone: 01494 687600

SMS/text message: 07966 976749

email: info@signhealth.org.uk


SignHealth is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information. At the moment Deaf people generally have poorer health than hearing people, simply because access to medical services and health information isn’t routinely provided in sign language. We think it’s time for change.

Sense (For Deafblind People)

Tel: 0300 330 9256 or 020 7520 0972

Textphone: 0300 330 9256 or 020 7520 0972

Email: info@sense.org.uk


Sense is a national charity that supports and campaigns for children and adults who are deafblind.

Deafblindness refers to a combination of sight and hearing impairment which causes difficulties in a range of areas including communication, access to information and mobility. At Sense we offer high-quality, flexible services across the UK, using skilled staff and a dedicated network of volunteers. We work with a wide range of deafblind and multi-sensory impaired people, as well as those who have a single-sensory impairment with additional needs. We take pride in offering specialist services built around the wishes of each person we support and enabling them to be as independent as possible.

We work with children, young people, adults and older people with a progressive sight and hearing loss, offering a range of housing, educational and leisure opportunities. We also offer support to all deafblind people in both the congenital and acquired deafblind communities, not just those who receive direct support and services from us.

Hearing Dogs for Deaf People

Head Office: 01844 348100 (voice & minicom)


Hearing Dogs for Deaf People is a national charity and centre of excellence in training hearing dogs to alert deaf people to everyday household sounds and danger signals in the home, work place and in public buildings. Since 1982 we have created over 1,600 life-changing partnerships between deaf people and hearing dogs in the UK. There are currently over 750 working partnerships in the country. We train hearing dogs to alert deaf children and adults to important household sounds and danger signals such as the alarm clock, doorbell, telephone and smoke alarm - providing independence, confidence and valuable companionship.