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Hearing loss and tinnitus helplines


Hearing Loss



Call:  0808 808 0123

email:  information@rnid.org.uk

Call in BSL:  Arrange a video call


Get Support online


British Sign Language

Action on Hearing Loss is the new name for RNID.  We’re working for a world where hearing loss doesn’t limit or label people, where tinnitus is silenced and where people value and look after their hearing.   We're experts in providing support for people with hearing loss and tinnitus.  We provide day-to-day care for people who are deaf and have additional needs.  We supply communication services and training.   We offer practical advice to help people protect their hearing.   We campaign to change public policy around hearing loss issues.  We support research into an eventual cure for hearing loss and tinnitus.

British Deaf Association

Contact us


The cornerstones of the BDA are language. Community, identity, heritage of deaf people and representation of Deaf peoples needs, aspirations, rights and responsibilities.  As a member-led organisation, our work is focused on achieving equality for Deaf people through community empowerment, membership and campaigning. Working with local Deaf and BSL Communities is crucial to the success of BDA campaigns and creates opportunities for Deaf people to develop, participate and contribute in wider society.

Hearing Link

Call or text 01844 348111





We are the UK organisation for people with hearing loss & their families. We make it easy to find information, services & support, and to connect with others to share experiences & advice.

Please contact our Helpdesk with your questions, views, & comments. We look forward very much to hearing from you!  (see website for local offices)

National Deaf Children’s Society

Helpline:  0808 800 8880

SMS:  0786 00 22 888 


Auditory Neuropathy Spectrum Disorder

We believe that Deaf children can do anything other children can do, given early diagnosis and the right support from the start.  Deaf children should be involved in decisions which affect them at as early an age as possible.  Families are the most important influence on deaf children and young people, and need clear, balanced information to make informed choices.  Effective language and communication skills lie at the hear t of deaf children and young people’s social, emotional and intellectual development.  Deaf children should be valued by society and have the same opportunities as any other child.

British Tinnitus Association

Helpline:  0800 018 0527

Text/SMS: 07537 41684


We want a world where no one suffers from tinnitus.  That is a powerful statement and one we believe is achievable.  It is achievable now, to an extent that there are management tools and methods available to enable some not to 'suffer'. 

Meniere’s Society

Helpline:  01306 876 883


The Ménière’s Society is the only registered charity in the UK dedicated solely to supporting people with vestibular (inner ear) disorders causing dizziness and imbalance.   Offers information and support to those affected by vestibular conditions and those who care for them; as well as health professionals and the general public.  With over 25 years’ experience providing information on vestibular disorders, the Ménière’s Society supports sufferers, their families and carers helping to improve their quality of life and provides information about vestibular disorders to sufferers, health professionals and the public.


Text:  078600 33214

info@signhealth.org.ukCall: 020 3947 2600


SignHealth is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information.  At the moment Deaf people generally have poorer health than hearing people, simply because access to medical services and health information isn’t routinely provided in sign language.  We think it’s time for change.

Sense (For Deafblind People)

Call us on 0300 330 9256

Email us using our contact form 

Request a British Sign Language Interpreter

Using a text relay service called Relay UKIf you have hearing loss, speech difficulties or are Deafblind, you may find it easier to contact our Information and Advice service using text relay. You can access the Relay UK service via an App on your a smartphone or tablet, or through a Textphone (also known as a Minicom or Uniphone). If you’d like to contact our Information and Advice service using a Textphone, please call 18001 0300 330 9256


Sense is a national charity that supports and campaigns for children and adults who are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Hearing Dogs for Deaf People

Hearing Loss Services:  01844 348111

Text relay: 18001 01844 348100 (for deaf & hard of hearing)


Hearing Dogs for Deaf People is a national charity and centre of excellence in training hearing dogs to alert deaf people to everyday household sounds and danger signals in the home, work place and in public buildings.  Since 1982 we have created over 1,600 life-changing partnerships between deaf people and hearing dogs in the UK.  There are currently over 750 working partnerships in the country.  We train hearing dogs to alert deaf children and adults to important household sounds and danger signals such as the alarm clock, doorbell, telephone and smoke alarm - providing independence, confidence and valuable companionship.

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