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Troubled teens helplines

See our helplines for information for and about troubled teens

NHS Choices

Coping with your teenager

Talking to teens

Teen aggression and arguments

Help and information from NHS Choices with links to external sites.

Family Lives

Helpline: 0808 800 2222


Parenting teenagers

Teen violence at home

Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. We recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, our email and live chat services, befriending services, and parenting/relationship support groups.

ParentLine Scotland

Helpline: 08000 28 22 33


We get calls from parents, grandparents, aunts, uncles, brothers, sisters, neighbours and friends who all want the same thing - to try and make things better. Many callers get in touch with us when they are at the end of their tether and feel like they can't cope anymore. Sometimes callers are embarrassed about asking for help but they soon find that just talking things through can really make a difference. If you have a problem, don't wait until you feel things get out of control.


Telephone: 0300 100 1234


Parenting troubled teens

Talk to someone

Free counselling

Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through this website.


Helpline: 0808 802 5544


Behaviour issues

Parents' Information Service gives advice to parents or carers who may be concerned about the mental health or emotional well being of a child or young person.



Improving teenage behaviour

On-line advice and tips sections for all matters relating to parenting and bringing up children. Sections include education, general help centre, health, sports and much more.



Troubled teens

Latest news, product reviews, book club, webchats, special offers, competitions and parenting advice.


www.netmums.com A unique local network for Mums (or Dads), offering a wealth of information on both a national and local level. Once registered, you can access details for all kinds of local resources, from child-friendly cafes to childminders, places to go etc.

Being A Step Parent


Dealing with teenage stepchildren

Being A Step Parent contains over 90 articles written by experts who continually update and add new content.

Youth Access


Find your local Youth Access service

Youth Access is the national membership organisation for young people's information, advice, counselling and support services (YIACS). YIACS provide a holistic response to young people’s social, emotional and mental health needs through a range of services provided ‘under one roof’, including social welfare advice, advocacy, counselling, health clinics, community education and personal support. Our members respond to over one million enquiries a year on a diverse range of issues, including homelessness, benefits, debt, mental health, sexual health and relationships. Youth Access provides the training, resources, research, campaigning and other infrastructure support to ensure high quality services, modelled on evidence-based approaches, exist to meet young people’s needs.

Kids Company


We provide practical, emotional and educational support to vulnerable inner-city children and young people. Our services reach 36,000 children across London, Bristol and Liverpool, including the most deprived and at risk whose parents are unable to care for them due to their own practical and emotional challenges. These exceptionally vulnerable children not only negotiate significant challenges in their family homes, they also face immense threat within their neighbourhoods. Often they are exposed to relentless violence, some are forced into working as drug couriers or prostitutes, and many experience chronic abuse. Our services and support empower children who have experienced enormous challenges to lead positive and fulfilling lives. Despite great difficulties, the children we work with are hugely courageous and embrace the support we offer.

The Princes Trust

Contact: 0800 842 842


The Princes Trust programmes

Are you aged 13-30 and looking to make a change in your life? If you're unemployed or struggling at school, The Prince's Trust can help you in a number of ways, including free training courses, brand new experiences, support, mentoring and finance. We work with the young people who need our help the most, including those who struggle at school, are in or leaving care, are long-term unemployed or have been in trouble with the law. We work with young people to help them get back into work, education and training. Our programmes give young people the practical and financial support needed to stabilise their lives. They include engagement activities, progression support and peer mentoring. We also involve young people in the design and evaluation of programmes.

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