If you have any queries or comments about any ITV programmes or services, please send an email to ITV Viewer Services at viewerservices@itv.com

The team can also be contacted via telephone on 0344 88 14150 (option four)

Calls are inclusive in allowances on landlines and mobiles, or otherwise cost the same as a call to a standard UK landline number starting 01 or 02.

Freeview CITV & ITV3+1 change to hours of service

From Wednesday 26th September 2018, CITV hours on Freeview will change to 06:00 - 21:00. Due to capacity reasons, ITV3+1 hours will be reduced and will broadcast from 21:00 - 00:00.

This change does not affect satellite viewers.


The accessibility of our services is important to us. If you are having difficulty getting in touch with our customer services and require an alternative method of contact for response then please let us know as we will always try and make an adjustment to engage with you in the most appropriate way.

Opening Times:

Monday to Friday 9:00am - 8:00pm

Saturdays 12:00pm - 8:00pm

Closed Sundays, bank holidays and bank holiday weekends

Alternatively you can write to us where we will be happy to discuss your requirement and/or endeavour to provide a suitable alternative.

Viewer Services
Gas Street
B1 2JT

The following have their own designated teams so if your enquiry relates to one of these programmes the Daytime team would love to hear from you:-

Good Morning Britain - email gmb@itv.com or telephone 0344 88 14150 (Option 1) lines are open 06:00-12:30 Monday to Friday

Lorraine - email lorraine@itv.com or telephone 0344 88 14150 (Option 1) lines are open 06:00-12:30 Monday to Friday

This Morning - email thismorning@itv.com or telephone 0344 88 14150 (Option 3) lines are open 09:00-12:30 Monday to Friday