Heathrow: Britain's Busiest Airport

Take a sneak peek inside Britain's biggest international airport

Documentaries & Lifestyle

Take a sneak peek inside Britain's biggest international airport. Watch the staff and airline crews deal with everything from freak weather to fraught passengers.

heathrow:-britain's-busiest-airport

The familiar face of airside officer Ian has a close shave out on the runway of Heathrow.

The familiar face of airside officer Ian has a close shave out on the runway, and veteran Border Force Officers Glen and Amarjit hunt for some smuggled cargo.

An octogenarian forces herself into the country under the watchful eye of Demi.

It's a day like no other with one octogenarian forcing herself into the country under the watchful eye of Passenger Experience Guru Demi - meanwhile, Terminal Four turns blue and airside officer Hugh has a potential environmental mess on his hands.

Buckle up as Heathrow's heroes deal with the UK's worst winter storms in this edition.

Buckle up as Heathrow's heroes deal with the UK's worst winter storms, a bad smell in immigration, and a rookie passenger experience manager handling a fire.

Border Force Kat decides whether to allow a holidaymaker with an odd story into the UK.

Border Force Kat decides whether to allow a holidaymaker with a confusing story into the UK, and Mr Sho has an issue with a 400-year-old Japanese tradition.

It's 2020 and time for a lockdown, but Heathrow's depleted staff fight to keep on flying.

It's 2020 and time for a lockdown - Heathrow keeps on flying, but with only one runway and two terminals open, its depleted staff fight to keep business going.

Flying for the last time out of Heathrow in this episode is the iconic Boeing 747.

Flying for the last time out of Heathrow in this episode is the iconic Boeing 747, and plane spotters around the world are hoping to bid it a fond farewell.

Christmas is approaching, but a new airline on the block is about to be hit with bad news.

Christmas is approaching and there's a new airline on the block, but one of their busiest flights is scuppered by bad news involving the Covid-19 pandemic.

Spring is about to be sprung, and Heathrow is readying itself for a flurry of passengers.

Spring is about to be sprung, and Heathrow is readying itself for a flurry of passengers as it's announced that holidaymakers can travel to 12 new countries.

Britain is on the cusp of holiday season, and Heathrow is revving up for passengers.

Britain is on the cusp of holiday season, and Heathrow is revving up for global passengers as we meet a new member of the Passenger Experience Manager Team.

This episode goes behind the scenes of the NHS Test and Trace Programme.

This episode goes behind the scenes of the NHS Test and Trace Programme and follows Joel - the manager of Heathrow's testing centre - on its frontline.

With the new regulations for travel in place, the aviation police enforce the rules.

With the new complicated regulations for travel, it's not surprising passengers are starting to fight back. The aviation police enforce the new rules.

An inbound passenger has an entourage of armed officers waiting for him in this episode.

An inbound passenger has an entourage of aviation police waiting for him, and Airside Rachel oversees the inspection of a propeller plane from the Isle of Man.

Heathrow is visited by the President of the United States aboard Air Force One.

Heathrow is visited by the President of the United States aboard Air Force One 13 years after its last visit, and Ian has his hands full out on the apron.

Well over a year into the global pandemic, Heathrow finally has something to celebrate.

Well over a year into the global pandemic, Heathrow finally has something to celebrate as Terminal 3 reopens its doors to the public with 11 Virgin flights.

2022 is Heathrow's 75th birthday, and the time has come to open Terminal 4 back up again.

2022 is Heathrow's 75th birthday, and the time has come to open up the last of its closed terminals - Terminal 4 - as it continues to get back on its feet.

It's the height of summer, and temperatures at Heathrow have reached 32.2 degrees Celsius.

It's the height of summer, temperatures at Heathrow have reached a sweat-inducing 32.2 degrees Celsius, and the planet is on course for its hottest year ever.

A pilot needs help from the police with a very disgruntled passenger.

Heathrow is back in business with holidays taking off. Flying in this time is a pilot needing help from the police with a very disgruntled passenger.

Britain's busiest airport deals with hurricane-force winds when Storm Eunice hits.

Heathrow deals with hurricane-force winds when Storm Eunice hits, and we go behind the scenes with Airside Rachel trying to deter debris hitting the runway.

It's boarding passes at the ready as police mount a special operation across the airport.

Get your boarding passes ready as police mount a special operation across the airport, and a five-star airline tries to make a comeback with its business class.

It's chocks away as police detain a passenger whose bag is suspected to contain firearms.

It's chocks away as police detain a passenger whose bag is suspected to contain three firearms, and Virgin has a rootin' tootin' launch party for a new route.

Holidays are delayed as Heathrow entertains 72 military aircraft for the Queen's Jubilee.

Holidays are put on hold as Heathrow entertains 72 military aircraft for the Queen's Jubilee, and Passenger Experience Manager Suki deals with a sleepy traveller.

It's a plane enthusiasts' special edition at Heathrow as an A380 visits Terminal 3.

It's a plane enthusiasts' special edition at Heathrow as the last super jumbo - the A380 - visits Terminal 3, and the airport's runway gets a sparkling makeover.

Heathrow: Britain's Busiest Airport

Heathrow: Britain's Busiest Airport

Series 6

Episode 2

Episode 2

Episode 3

Episode 3

Episode 4

Episode 4

Episode 5

Episode 5