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  1. ITV Report

Vauxhall Zafira recall: What you need to know

This Zafira B model is the model affected. Credit: Vauxhall

Vauxhall has announced it is to recall more than 200,000 Zafiras over a problem that has seen some cars burst into flames.

Here is what you need to know if you are a car owner:

  • Does if affect all Zafira models?

No. Vauxhall say the issue only affects Zafira B customers and have announced 235,000 models will be recalled.

If your Zafira B has electronic climate control (ECC) it is not affected.

You can check this by looking for an 'Auto' button at the top left of the climate control unit which means it has ECC.

How customers can check to see if their car has ECC. Credit: Vauxhall
  • Why is my car being recalled?

The previous issue affected the car's heating system which has led to overheating, and in some cases fires.

At the end of last year, Vauxhall advised customers to take affected cars in for repair work which was free of charge.

The second recall is to do extra safety work on the cars to offer a more long-term solution to the problem.

It will also mean the car cannot be tampered with in the future.

  • How will I know what to do?

Vauxhall have sent letters out to all the customers they believe are affected.

Customers should also expect a second letter in due course explaining what the second recall is about and what they need to do.

If your car has not had the first recall works done only use position 4 on the heater. Credit: Vauxhall
  • Is my car safe to drive?

This is the second recall so customers who have already taken their car in to be repaired once should not be at risk of any fire hazard.

However, if you have not taken your car in then you need to get it repaired at a Vauxhall garage. This will be free of charge.

In the meantime, Vauxhall say either don't use the heating or fan - or if you do, only use it on position four which is safe, not 1,2 or 3.

  • How long will I have to wait to get the second repair works done?

Vauxhall says they will not have the parts they need to carry out the second recall works until August.

For more information and to find out how to contact your nearest retailer visit the Vauxhall website