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  1. ITV Report

New Routemaster bus conductors abolished in £10 million cut by Transport for London

New Routemaster bus conductors abolished in £10m cut. Credit: PA

New Routemaster bus conductors are to be abolished in a £10 million cut by Transport for London, ITV London can reveal.

There are currentlty six routes operating with conductors on New Routemaster buses. Another 19 routes that use New Routemasters already do so without conductors

  • Routes 9, 10, 11, 24, 38 and 390 currently have conductors on New Routemaster buses

The conductors on these routes have done a great job, but the New Routemaster routes that don’t have conductors also operate very effectively and we can no longer justify the £10m of extra costs that could otherwise be invested in modernising the transport network.

We are now working with the bus companies to find conductors other opportunities within the transport industry so they can continue to play a part in keeping London moving.

– Leon Daniels, TfL’s Managing Director of Surface Transport

TfL has found that having conductors on board made only a "modest difference to customer satisfaction" - increasing 86.7% to 88.4%.

Tfl say not having conductors would "save around £10m a year", adding that thus will be reinvested in modernising the transport network.