All water supplies back on after chlorine warning

Severn Trent Water says it is "identifying how to compensate" all its customers that were affected by the warning not to use tap water because of high levels of chlorine.

Around 3,700 homes in Derbyshire and Leicestershire were told not to use their tap water.

The warning first came on Friday afternoon, and 24 hours later most residents affected were then able to start using their water again. This morning, the company announced that the final few hundred properties affected could also switch on their taps once more.

The company has been handing out bottled water at Tesco in Ashby-de-la-Zouch and at Sainsbury's in Swadlincote.

In the latest update provided by Severn Trent, it says this will continue until 5pm today.

An investigation is underway as to how the high-chlorine levels got into the water, and the company says it will be directly contacting all customers affected in the next few days.

Severn Trent have this morning said all of its customers affected by the Chlorine scare can now use water again.

The majority of the 3,700 customers affected were told yesterday afternoon it was safe to use again. But 241 properties had still not been given the all-clear.

Severn Trent has explained the reasons some of its customers are not getting water through their taps, following the announcement that it was safe to use again after 3pm.

A number of people have complained on social media that when 3pm arrived, they turned on their taps to find either discoloured water coming through, or no water at all.

A spokesperson told ITV News that a lack of water was because so many people would be using their taps at the same time, causing the system to struggle to cope with the surge in demand.

They also said the discoloured water was not unexpected, and advised to continue to keep the tap running until clear water comes through.

The water company has advised families in Derbyshire and Leicestershire to let their taps run at full flow for about five minutes before use.

Residents in these areas are able to use tap water from 3pm onwards this afternoon, after almost 24-hour since contamination with dangerous levels of chlorine were reported.

As many as 3,700 homes were affected when the company said tap water was unsafe to use due to high levels of chlorine.

There are still 241 properties that won't be able to use their water however, with parts of the system still being worked on - those specific postcodes can be found here.

Thousands of families in Derbyshire and Leicestershire will be able to use their water supply for the first time in 24 hours this afternoon, after Severn Trent said it should be safe to use from 3pm.

As many as 3,700 homes were affected when the company said tap water was unsafe to use due to high levels of chlorine.

But a spokesperson from Severn Trent has said that they have flushed the system and tested the water, so people can begin to use their water supply once more from 3pm.

It is advised that the cold tap is run at full flow for five minutes before use.

There are still 241 properties that won't be able to use their water however, with parts of the system still being worked on - those specific postcodes can be found here.

ITV News has been speaking to Lee Shakespeare from Woodville near Swadlincote in Derbyshire.

He has an eight-year-old son and a one-year-old daughter. They're making a 20 mile round trip to his parents in Tamworth to get water.

• Read the latest update from Severn Trent