Thames Water have applied to water regulator Ofwat to charge customers a one-off surcharge on top of their bill of £29 pounds. The company said they have been forced to deal with "unquantifiable" costs that they were not aware of when Ofwat set price limits back in 2009. Increased costs include:
- Increases in bad debt as a result of the economic downturn
- Increases to Environment Agency charges
- The costs of operating and maintaining the additional 40,000 km of sewers that were transferred to Thames Water by the government in October 2011
- Costs of land acquisition and other preparatory work required for the construction of the Thames Tideway Tunnel
Britain's biggest water company appeals to the water regulator to be allowed to charge its customers an extra £29 on top of their bills.
Thames Water made profits of £150m last year, and gave shareholders £92m - so why is it wanting to charge customers an extra £30?