A serious case review (SCR) into the deaths of five people in a care home in Copthorne has identified a number of failings that contributed to their neglect.
Staff and managers at Orchid View care home, run by Southern Cross, "turned a blind eye" to errors, and were criticised for the following:
- A lack of respect for residents
- Poor nutrition
- Poor hydration
- Mismanagement of medication
- A lack of staff
The coroner at the inquest into the deaths last October said all residents suffered "sub-optimal" care, but five people, Wilfred Gardner, Margaret Tucker, Enid Trodden, John Holmes, and Jean Halfpenny, died from natural causes "which had been attributed to by neglect". She said:
There was institutionalised abuse throughout the home and it started, in my view, at a very early stage, and nobody did anything about it.
This, to me, was from the top down. It was completely mismanaged and understaffed and failed to provide a safe environment for residents.
More top news
The chain said it wouldn't cut the price of emergency contraception as it didn't want to face criticism for 'incentivising' women to use it.
Holidaymakers to Kos are being urged to contact tour operators in the wake of a 6.7-magnitude earthquake which killed two people.
The child was given a fixed-penalty fine for trading without a permit by enforcement officers in east London.