'Harrowing' care home abuse report published

More than 30 recommendations have been made in a Serious Case Review (SCR) in a bid to prevent a repeat of the "institutionalised abuse" which led to the death of five elderly people at a scandal-hit care home.

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'Harrowing' care review makes 34 recommendations

A Serious Case Review (SCR) into a care home run by Southern Cross has made more than 30 recommendations in a bid to prevent the "institutional abuse" that coroners found contributed to the death of five elderly residents.

Read: Care home criticised for 'top down' abuse of residents

The SCR, commissioned by West Sussex Adult Safeguarding Board, made 34 recommendations in its answers to a series of questions asked by the family members of those who died at Orchard View, and how regulations can be improved. Key recommendations include:

  • It should be a requirement for care businesses to prove they can recruit and sustained skilled staff
  • Relatives should have a named point of contact within homes
  • Concerns over safeguarding should be escalated outside the care home, if not dealt with promptly and properly
  • Emergency services should have named contacts so they can access care home more easily
  • Care providers should be contractually required to hold open meeting with residents and their relatives on a regular basis - a local authority representative should be invited to this and minutes should be shared

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