Govt: Customers 'not cash cows'

Energy Secretary Ed Davey has warned energy firms that they face the same "reputational fate"as the banks, arguing that customers should not be seen as cash cows to be "squeezed" in the pursuit of profits, as the row over rising bills continues

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Energy Sec: Energy customers 'are not just cash cows'

Energy customers should not be seen as "cash cows", to be "squeezed" in the pursuit of a higher return for shareholders, Ed Davey will say tomorrow.

The Energy Secretary is expected to tell Energy UK's annual conference that trust between firms and customers was breaking down, amid continued controversy over soaring bills.

Energy Secretary Ed Davey will address Energy UK's annual conference tomorrow. Credit: Nick Ansell/PA Wire

Power companies have to make profits so they could invest in energy infrastructure, secure supplies and develop more energy efficient technologies, as well as create jobs, he will tell the London conference.

"But those profits cannot come at the expense of the elderly, the vulnerable, and the poorest in our society," Mr Davey is expected to say.

"Customers are not just cash cows to be squeezed in the pursuit of a higher return for shareholders".

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